How to Claim
Make sure you take all travel insurance documentation on holiday with you and make a note of the telephone numbers that you may need. Assistance service and claims numbers can be found on the back of your policy schedule.
Always obtain written confirmation of travel delay or cancellation from the airline, ferry, railway or coach operator.
Ensure you take all possible precautions for safeguarding your belongings. If any of your belongings are lost or damaged, report it to the police and obtain a police report within 48 hours of the loss.
Keep all receipts, accounts and documentary evidence as you will need them to make your claim. Any item with a value of £50 or more must be supported with the original receipt.
In the event of death, medical expenses, accidental injury or illness likely to require hospitalisation, repatriation or any alteration to travel plans, call the Emergency Helpline number immediately.
Do not discuss, agree or pay any potential claim against you for personal liability.
Click below to get an annual travel insurance quote
